"Let me start this by saying that this is probably the first review I have ever written, but it is incredibly warranted.
I had a lot of anxiety about going to the dentist - I've never really had a good experience with dentistry, and it had been a long LONG time since I went to get my teeth checked out. When I started searching for a place, I went with the place in Lawrence that had the best reviews, though I was still nervous as reviews can sometimes be misleading.
I am not exaggerating when I say it was the best doctor appointment (of any sort, dental, eye, physical) I've ever had. Beth was my dental hygienist and she was AMAZING. She made me feel very comfortable from the start, she listened to some of my concerns with genuine investment, and she made casual conversation to make me more comfortable.
She never said anything at ALL to make me feel bad about it being so long since I had last been to the dentist; instead, she talked through the process of taking care of my teeth so that I knew exactly what was happening and why. It was clear that my comfort was their first priority.
They have a new dentist now - Dr. Ryan Ward - and he seems to be acclimating well. He also made me feel very comfortable and not even the tiniest bit bad about how long it had been. I only saw him briefly at the end but will have an appointment with him soon to get a cavity filled (I was fortunate to only have one!) - I am not nervous about it at all because in our brief interaction he seemed very nice, very genuine, and very caring.
A few days after my appointment was over, I got a handwritten card in the mail from Beth thanking me for giving them a chance and wishing me well until I saw them again. I've never had a practice treat me with such care and, I can't believe I'm about to say this, but I am excited to go back. I will definitely stick with this dentist for as long as I am in Lawrence!"
JORDAN G.
Google